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Doing so opens the Bluetooth page in the main section of the screen. Youll find it near the top of the 'Settings' column, which is on the left side of the screen. It's always best to quit and restart after connecting, then once you've done that refer to the Sound Settings help article on how best to use the headset with our desktop apps. Tap the Settings app icon, which resembles a grey box with gears on it. Once you've connected the headset then head back to the CircleLoop app. If you click back on the devices tab in Jabra Direct, then you'll see your device information. Step 1: On your watch, open Settings and navigate to Connection > Bluetooth > BT headset, and tap on Scan. Once connected, your headset will be displayed along with an option to disconnect. Just wanted to say, I am experiencing exactly the same issue with my Bluetooth Plantronics Voyager 5200 series headset. Here, we assume that you have already pushed the buds into the pairing mode. If you've connected previously then click the Reconnect button. JABRA DIRECT DOESNT DETECT MY BLUETOOTH SOFTWAREThen go back to the Jabra Direct software and click to Start to search for the headset. Flick the switch on your headset up to the Bluetooth symbol and hold it there until the blue light comes on. Once connected click on the Bluetooth menu.įirst make sure that your headset is set to pairing mode. If you've not already done so, plug in the USB dongle to your computer - this should then confirm that the device has been connected as shown below. JABRA DIRECT DOESNT DETECT MY BLUETOOTH INSTALLWhen you first install the software, you'll be presented with the device screen where you're prompted to connect a new device. Once you've downloaded the software, follow the installation instructions and then open Jabra Direct. Both Mac and Windows operating systems are supported by Jabra. Downloading and Installing the Jabra Direct Softwareįirst download the latest Jabra direct software from the Jabra website. Jabra have optimised their headsets to work with their dongle and call quality will be severely impacted unless you connect using these recommended settings. When using Jabra Bluetooth headsets with CircleLoop it's vital that you connect to the USB Bluetooth dongle that comes packaged with your headset and that you don't connect directly to Bluetooth on your computer. However if you do want to use Bluetooth, then please make sure that you follow these settings to connect your Jabra headset. We'd always recommend using CircleLoop with a wired USB connection to your computer. I also moved tried using the headset and Link 370 on a different computer and it worked correctly.How To Use Jabra Bluetooth Headsets | CircleLoop We've worked directly with Jabra to support a range of hardware for our apps.I uninstalled the Jabra Direct app, with no changes in the above.Over the past few weeks it has worked intermittently, but I have been unable to reproduce.In a call, tapping the left earbud button will mute the earbuds, but the mute is not reflected in Zoom."Sync buttons on headset" is checked within the Zoom Audio Settings.Jabra Link 370 firmware is 1.87.0 (this is the 370 UC version).Note that the syncing of button action is working in Skype for Business and MS Teams. That is, most of the time it does NOT sync the button action. JABRA DIRECT DOESNT DETECT MY BLUETOOTH UPGRADEAfter a Zoom upgrade and an upgrade to the Jabra Direct software, it has stopped working consistently. Up until a few weeks ago, tapping the left earbud muted not just the headset, but toggled mute within Zoom itself. I am using a Jabra Link 370 Bluetooth adapter with a Jabra Elite 75t earbuds. ![]()
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